Definition of Personal Information
This page is used to inform website visitors regarding our policies with the collection, use, and disclosure of Personal Information if anyone decided to use Highliner Group Limited's Service.
Information Collection and Use
For a better experience while using our Service, we may require you to provide us with certain personally identifiable information, including but not limited to your name, phone number, and postal address. The information that we collect will be used to contact or identify you.
Commitment to Protect Your Personal Information
Purpose of Collection
Personal Information provided or collected from you will only be used or disclosed for the following purposes:
to provide you with customer support and advice;
to provide you with customer service, and to address any complaints you may have;
to administer competitions;
to help prevent illegal activity or activity that threatens our computer systems or networks;
to help us understand your needs and interests and how we can improve our products and services;
to carry out our obligations arising from any contracts entered into between you and us and manage any order that you place with us;
to analyse the use of the Highliner website to ensure that content are presented in the most effective manner for you and for your computer or other access device;
to monitor and/or keep records of our email and other communications with you, and to address the nature and purposes of the communications.
to send you information about our products and services (unless you have asked us not to) or, if you opt-in to receive promotional information and/or newsletters from us, we may use your Personal Information to contact you by email ,post or SMS with the information you have opted-in to receive;
to process payments or refunds, to protect against or identify possible fraudulent transactions, and otherwise as needed to manage our business;
as permitted or required by authorities or otherwise required by subpoena, search warrant, court order, or other legal process, to defend against legal claims, to enforce our agreements or policies or as otherwise required by applicable laws and/or regulations.
However, we will not disclose your Personal Information to any third party for the purposes of direct marketing without your written consent.
Channels of collection - Public Areas
When you post, contribute or share any content to a public area including but not limited to comments sections of the Highliner social media platforms and websites, the content you submit will be made available to the general public. To protect your privacy, we would recommend that you exercise caution when submitting, sharing or posting on such public area any personal data or sensitive information such as but not limited to your full name, address, phone number, or any other information that would allow other users or third parties to locate you or obtain information about you. You are entirely responsible for your use of Highliner Sites, for all of the contents that you submit or post on our websites, for any and all activities that occur under your account, and for ensuring, protecting and safeguarding the confidentiality and the security of your account. We shall not be held liable for any claims, loss or damage resulting from a breach of the foregoing, or your use of and contributions on our websites, or any unauthorized use of your account.
Channels of collection - Automatic Information
We want to inform you that whenever you visit our Service, we collect information that your browser sends to us that is called Log Data. This Log Data may include information such as your computer’s Internet Protocol ("IP") address, browser version, pages of our Service that you visit, the time and date of your visit, the time spent on those pages, and other statistics.
Cookies are files with small amount of data that is commonly used an anonymous unique identifier. These are sent to your browser from the website that you visit and are stored on your computer’s hard drive.
Our website uses these 「cookies」 to collection information and to improve our Service. You have the option to either accept or refuse these cookies, and know when a cookie is being sent to your computer. If you choose to refuse our cookies, you may not be able to use some portions of our Service.
We may employ third-party companies and individuals due to the following reasons:
To facilitate our Service;
To provide the Service on our behalf;
To perform Service-related services; or
To assist us in analyzing how our Service is used.
We value your trust in providing us your Personal Information, thus we are striving to use commercially acceptable means of protecting it. But remember that no method of transmission over the internet, or method of electronic storage is 100% secure and reliable, and we cannot guarantee its absolute security.
Social Media Plug-Ins
Our Internet presence uses social plug-ins (“plug-ins”) from including but not limited to Facebook and Google to establish a connection to the respective social-media site. In some cases only data on the browser use is passed on. However, if you actively use plug-ins (in your Facebook profile for example) this information is also passed on. If you are a member of any Social Medias found in our websites and do not want them to collect data on your visits to our websites, please be sure to log out of these social media prior to visiting our sites.
Links to Other Sites
If all or part of the business of Highliner is bought, sold or otherwise transferred, the Personal Information you provide or we collect may be transferred as part of the purchase, sale or transfer.
Our Services do not address anyone under the age of 13. We do not knowingly collect personal identifiable information from children under 13. In the case we discover that a child under 13 has provided us with personal information, we immediately delete this from our servers. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us so that we will be able to do necessary actions.
Access to, or Updates to, Personal Information
You have the right to request access to and/or correction of any Personal Information that you provide to us.You can ask us to update, correct or provide you with a copy of the Personal Information we hold about you. Any request for a copy of your Personal Information may be subject to a fee of HKD $150 to meet our costs in providing this to you. You can make a request by emailing to .
This policy was last updated on 22 April 2020.